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About Buissonnière
What are our values ?

Buissonnière has always been a family business, driven by passion rather than pure profit.
Creating high quality clothes while making choices that respect people and the environment is at the heart of what we do.

As a small Belgian company, we aim to set an example for multinational corporations.
We have opted for a conscious approach to production and consumption that prevents waste.
The majority of our clothes are manufactured using natural and organic materials.
We choose to collaborate with long-standing partners we trust.
We support various initiatives that are designed to improve the lives of children and young people.

We aim to make the best choices for our clients, our environment and our future.
This is a daily commitment that is reflected at every stage of the production and sale of our clothes.

Discover our commitments: WeAct

Our story

Buissonnière is a the unique story of a young mother looking for beautiful and affordable clothes for her baby.

Nothing in the stores corresponded to her desires for quality, style and good prices, so she started to make her daughter's clothes herself.

The success of her little outfits is immediate. In 1985, she decided to go all out and create with her husband a first collection for children, called "Buissonnière".

After a few private sales, she quickly expanded the collections and opened her first store in Wavre.

Buissonnière is also a family story: over the years, cousins, brothers and sisters will join the great adventure.

Today the story has come full circle. The four daughters of the founders have taken over the reins of the company and the grandchildren are the new generation to enrich and complete the Buissonnière collections.

Who are we ?

Buissonnière is a Belgian clothing brand and a family business.
The philosophy of Buissonnière from day one has been to offer collection for the whole family, high-quality assortment with a continual focus on using natural materials to make clothes.
Its collections meet the current needs of families, respect their budget and adapt to every event.

Stores
Where are our stores located?

Our 4 stores are in Belgium. Here is the link to all the information about our stores. We deliver worldwide via our e-shop.

What are the opening hours?

Here is the complete table of opening hours and days.

 

Size guide
How do I choose the right size?

Please browse our size guide to help you choose the right sizes.

Delivery
What countries do you deliver to?

We deliver worldwide. We have partnered with Global-e to ship to over 190 countries. Delivery times, costs and customs duties depend on your shipping location and will be displayed at checkout.

What are the delivery costs?

For delivery in Belgium:

Free delivery to one of our stores.

Free for all orders of €250 or more.

€2 for Bpost packet distributors and Bpost delivery points

€2.90 for Bpost home delivery

For delivery within Europe:

€4.9 and free for any order of €125/€150/€175 or above.
For France, the shipping is free for any order of €125 or above.
For the Netherlands, Germany and the Grand Duchy of Luxembourg, shipping is free for any order of €150 or above.
For the other European countries, deliveries are free for any order of €175 or above.

For delivery in the UK:

GBP 5 and free for all orders of GBP 125 or more.

For delivery in Switzerland:

CHF 5 and free for all orders of CHF 150 or more.

For delivery in the United States:

USD 9.90 and free for orders of USD 200 or more.

For delivery in the rest of the world:

€9.90 and free for all orders of €200 or more. 

 

What shipping method is used?

For Belgium and France, we deliver with Bpost. For the other countries, we deliver with DHL courrier, express and point of collection.

How long will it take for me to receive my order?

For a shipping in Belgium, Buissonnière will do its best to ship the order within 5 opening days at the delivery address, following the validation of the order and upon receipt of the payment. Deliveries occur on weekdays between 8 am and 6 pm.

For shipping outside of Belgium, you will receive your order within 3 to 15 opening days. If you are absent when the delivery agent presents your order, he will leave a card giving you the possibility to schedule another home delivery or to go to the nearest post office to receive your package. 

Returns
How do I return an item?

To make a return, log into your account on our website, click on the " my orders " link and follow the instructions.

The clothing items you wish to return must be properly packed, have all the tags and accessories received upon delivery, and have never been worn.

What are the return postage per country?

From Belgium : 2€

From Europe: 3.5€

From the United Kingdom: 5 GBP

From Switzerland: 5 CHF

From the United States: 10 USD

Rest of the world: 10€

How long do I have to return the items that I do not like?

If you wish to return one or more items, you have a withdrawal period of 14 days, following the day after you received your order, the postmark date shall be considered proof. 

Your decision to withdraw must be sent to us before the deadline expires. You have then a notice period of 14 days to send us back the item(s) mentioned in your decision to withdraw. 

Your decision to exercise your right of withdrawal is notified to us when you make your return request on our website. To request a return, simply log in to your account, click on "my returns" and follow the instructions.

What to do if I wish to exchange an item?

The exchanges can be made only in our stores. Online, we will reimburse but not exchange. Online, you also have the possibility to ask for a voucher. If you wish to order another size, color or article, you need to place a new order or visit one of our stores in Belgium. 

How can I use my purchase voucher?

Your voucher can be used on the site at the time of payment. In this case, simply enter your code and your purchase amount will be automatically deducted.

Vouchers received via the website are valid for 6 months and redeemable only on our online shop.

If you made an exchange in one of our stores, your purchase voucher will only be valid in the store where you received it.

Clearance and Sales
How to be informed of promotions and events?

Sign up for our newsletter and follow us on Facebook and Instagram to be informed of all our promotions.

When are your next sales ?

We hold sales twice a year at the end of the season on official dates. We also run other special offers on an ad hoc basis. Don't hesitate to subscribe to our newsletter to be informed of all our special offers.

When will the next clearance take place?

Clearances take place on an ad hoc basis, once every 3-4 years. When we organise one, we communicate it via our newsletter and our social networks. Do not hesitate to subscribe to our newsletter in order to be kept informed of such events.

General
WeAct : our social and environmental commitments

As a small Belgian company, we aim to set an example for multinational corporations.
We have opted for a conscious approach to production and consumption that prevents waste.
The majority of our clothes are manufactured using natural and organic materials.
We choose to collaborate with long-standing partners we trust.

Discover our program for a better future : WeAct

Is it possible that there be a color difference between the photo on my screen and the item?

Every computer screen has its own settings. There can, therefore, be a slight difference in color. We work with a screen that has been professionally calibrated in order to provide you with photos that are as close as possible to the real thing.

Who are we ?

Buissonnière is a Belgian clothing brand and a family business.
The philosophy of Buissonnière from day one has been to offer collection for the whole family, high-quality assortment with a continual focus on using natural materials to make clothes.
Its collections meet the current needs of families, respect their budget and adapt to every event.